The seventh and final education requirement to become a Tarion-registered builder in Ontario.  This course will provide you with the required Tarion credit for this subject area.  We lay out what the Tarion registration process involves, and how the builder engages with Tarion at the individual project level.  We will clarify step-by-step what you as a builder need to do to comply with Tarion and your legal obligation under Ontario’s legislation for new home builders to provide warranty coverage.

Tarion incorporates Customer Service in this education module for a good reason. The foundation for success for any builder depends on customer satisfaction.  The subject touches virtually any contact you have with customers, and anything you produce for them.  Since most builders look to referrals as a critical source of new business, Customer Satisfaction is effectively your primary marketing tool.  To do that job for you, it needs to be embedded in all that you and your employees do.  We will explore how you as an owner can make that happen without having it draw you in as the one who has to do all the work.

This 20 hour classroom course is conducted over two full weekdays and a third half day for review and exam.  Examination fees are included in the basic course tuition.

Course fees $650.  A $100 deposit is required at time of booking with remainder ($550) payable at the course itself

13% HST must be added to all payments.

Refer to the MMI course calendar for information on currently scheduled programs or contact us at to explore scheduling options.

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